No one had foreseen the impact of the covid pandemic on the beauty salon business. Our client noticed the spike in demand for beauty salon services during the pandemic. Thus, through Saloon App, our client transformed the traditional ways of getting appointments from salons. Saloon App offered the salon owners and beauticians a better solution to earn by delivering their service at the customer’s very own place. Customers can avail themselves of the salon service at home which saves them traveling time. Just like at a regular salon, the beautician would visit the customer-provided location and offer their luxurious services. 

The challenges that customers were facing on regular basis in order to seek their desired beauty services are as follows;

• Due to COVID SOPs, it is not safer to visit salons often. 

• Due to great demand for Salon Services during the pandemic customers were facing difficulty to reserve their appointments.

• Customers may not be able to make their appointment at their desired time and will need to tweak their calendar to accommodate it.

• Beauticians could not handle many clients at a time, keeping in view the must follow SOPs of pandemics.

• The waiting time despite getting an appointment in advance may run up to hours. 

• Provide a simple registration process for all merchants, via the use of this app.
•  It was essential to communicate in real-time.
• Customers should be able to book services online using the app and get the desired service to be done.
• Customers to be able to review barbers in order to make sure that service quality is maintained.

To assist their users to weather the storm of this pandemic, Saloon App offered a feasible solution to the above-mentioned challenges.

• The customers don’t have to wait for hours to book a saloon appointment. They can easily hire a beautician of their choice with such a smooth experience like eggs in one’s beers.
• The saloon app is a feasible solution not only for customers but also for beauticians. It provides them the freedom to accept or decline incoming requests.
• Customers can track the beautician’s live location so they don’t have to be twiddling their thumbs while waiting for them to arrive.
• Saloon App ensures the best experience for both parties by providing the option of a review at the end of each successful session. 

• We’ve created a signup form for users to go online and active so they may use the app in the desired manner.
• We’ve built a chat system that allows users, suppliers, and administrators to communicate with one another.
• We have built a category system that will allow consumers to locate similar services and discover which beauticians provide those services.
• A rating and review system has been developed to ensure service quality, and vendors whose quality drops by three rating stars will be restricted to take orders.